Jewelry Care Guide

A MyJoy VERA jewel is a timeless investment. Take care of them carefully so that they last a long time while maintaining their splendor and shine as the first day. Here we give you some tips to get it:

  • Shine Preservation

Your jewelry can lose their shine over time when exposed to the open air. Loss of shine or tarnish is a silver natural process that can be washed. First of all, we strongly recommend removing any jewelry before going to sleep, showering or before doing in any physical activity. Exposure to certain chemicals or environments can compromise the integrity of your jewelry. This includes (but is not limited to): perspiration (sweat), perfumes / colognes, cleaning products, chlorine, saltwater, creams, etc.

  • Jewels cleaning process

Mix a little soap with semi-hot water and rub the item with a soft toothbrush. Toothbrushes are ideal for cleaning jewelry that has hard-to-reach corners. If the dirt persists, perform the same process in clean water. Important: gold plated pieces require more care. Intensive rubbing can lead to loss of the plating, so it is important to do it subtly to avoid plating loos. A specific silver polishing cloth is a great tool to make your jewelry shine again in case it has been blackened over time. However, this technique will not remove any scratches or bumps the piece may have.

  • How to store your jewerly

Your jewelry should always be kept away from any sunlight exposure and away from warm places, ideally in a padded jewelry box or in a tarnish-resistant bag. They can also be stored in individual plastic bags with hermetic closure. Never use rubber containers, as they will cause accelerated tarnish on your pieces and will likely cause them to blacken. Do not store your jewelry in a bathroom or in humid places under any circumstances. Please note that MyJoy VERA boxes are not designed to keep items in perfect condition for extended periods of time, as they are not airtight containers and color alteration may eventually appear with non-use.

  • Important Note

MyJoy VERA does not guarantee that the gold plating of our pieces will last forever. Gold-plated pieces are, by default, more fragile and liable to lose color over time. The speed at which this color is disappearing depends on multiple factors such as the use of chemicals on the skin, the level of body sweating or even the skin PH level of each person. For this reason, it is especially important to take proper care of your gold-plated jewelry.